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Privacy Policy

Last updated: December 6, 2025

1. Introduction

Kesho Technology ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number, company name, and mailing address
  • Account Information: Username, password, and account preferences
  • Communication Data: Messages, inquiries, and feedback you send to us
  • Payment Information: Billing address, payment method details, and transaction history
  • Professional Information: Job title, industry, and business information

2.2 Automatically Collected Information

When you access or use our Services, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, clickstream data, and navigation patterns
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from third-party services, such as social media platforms, analytics providers, and business partners, in accordance with their privacy policies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Services
  • To process transactions and send related information, including confirmations and invoices
  • To send you technical notices, updates, security alerts, and support messages
  • To respond to your comments, questions, and requests
  • To communicate with you about products, services, offers, and events
  • To monitor and analyze trends, usage, and activities in connection with our Services
  • To detect, prevent, and address technical issues and fraudulent activity
  • To personalize and improve your experience with our Services
  • To comply with legal obligations and enforce our agreements

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, payment processing, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy
  • Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors that determine how long we retain information include:

  • The nature and sensitivity of the information
  • The purposes for which we process the information
  • Legal and regulatory requirements
  • The potential risk of harm from unauthorized use or disclosure

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information to another service
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing your information
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you. Cookies are small data files stored on your device that help us improve your experience, analyze usage, and assist in marketing efforts.

Types of cookies we use:

  • Essential Cookies: Required for the Services to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Services
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives an adequate level of protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also provide additional notice through email or other means for material changes.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Kesho Technology

Email: info@kesho.co.tz

Phone: +255 747 009 989

Dar es Salaam, Tanzania

Data Protection Officer: For privacy-specific inquiries, please include "Privacy Inquiry" in the subject line of your email.